Service Status Codes

Repair Status Codes

From the menu bar, click Maintenance, click Repair Maintenance and click Repair Status Codes or press Alt N P S on the keyboard.

Repair Status Codes are selected from when entering a new repair ticket, changing a repair ticket, completing the repair and billing the repair. The status code table is referred to in order to determine what wording is to appear on the ticket (i.e. Invoice when Billed, Estimate when first entered, Repair Ticket when updated), notes to appear on the receipt and the status of the repair for reporting and accounting purposes. You should have at least three codes established, one for incomplete, a second to mark the repair as completed and a third for billed.

The repair status code that new repair tickets default to is set up in 'System Variables' on the General Maintenance menu. The variable the status code is assigned to is 'RepairStatus'. Refer to 'System Variables Defined' for more information.

More:

Adding a Repair Status Code

Changing a Repair Status Code

Repair Status Code Data Fields